Privacy Policy

Our Privacy Commitment

At Melanthorivia, we take your privacy seriously and are committed to protecting your personal information.

This privacy policy explains how we collect, use, and safeguard your data when you use our financial planning services.

Information We Collect

We collect information you provide directly and automatically when using our services:

• Personal identification information (name, date of birth, identification numbers)
• Contact details (email address, phone number, mailing address)
• Website usage data and consultation interaction information
• Technical information (IP address, browser type, device information)

How We Use Your Information

We use collected information for the following purposes:

• Deliver personalized financial planning consultations and recommendations
• Communicate about appointments, updates, and service-related matters
• Analyze and improve our consultation methods and service quality
• Comply with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on:

Primary Legal Basis: We process your data on the basis of consent and legitimate business interests.

Information Sharing

We may share your information in limited circumstances:

• With trusted service providers who assist in delivering our services
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

You have the following rights regarding your personal data:

• Access and obtain copies of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data in certain circumstances
• Receive your data in a portable format
• Object to certain types of data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information, please review our Cookie Policy. Cookie Policy

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

Policy Changes

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or direct communication.

Contact Information

For questions about this privacy policy or your personal data, contact us at info@melanthorivia.com or +601714630928.